Payments & cancellations

Cancellation Policy:

Participants must be present at the agreed excursion meeting point 30 minutes before departure. No refund will be provided to the individuals that are not present at the agreed meeting time and place and no refund will be provided to those that lose contact with the group guide or in the case that they do not complete the excursion. A no show will incur full cost.

Meeting time and departure of the tour is defined in every single page of each tour.

A cancellation received more than 48 hours (2 days) prior to a clients scheduled tour date will not incur any fee.

A cancellation received within 48 hours of a clients scheduled tour date or a no-show will incur full cost of the tour booked.

Cancellation Insurance:
We highly recommend that you purchase travel insurance which includes trip cancellation/interruption insurance. There are no exceptions made to our cancellation policy for any reason including bad weather, travel delays or personal emergencies. When booking with us you agree to accept, understand and abide by our terms & conditions.